Stratedgy

CREATIVE INTEGRITY IS NON-NEGOTIABLE

We’ve all encountered it. A client arrives with big ambitions and a familiar request: “Can we make it look like this brand?” They present a collection of ‘inspirational’ references, often drawn from successful campaigns or popular international brands, with the hope of replicating their success. As brand strategists, this is something we’ve faced for years. Right from the beginning, we’ve made it a point to say no to these requests. The reason is simple: originality is not a luxury — it’s essential. The clients who understand this are the ones who stay with us. They trust us to craft something uniquely theirs, something that will stand the test of time. As the old saying goes, “What you do speaks so loudly that I cannot hear what you say.”

But not everyone sees it this way. Just this year, we’ve seen the consequences of brands taking shortcuts. A leading snack company had to take legal action when a competitor blatantly copied its design, resulting in a forced recall of all the infringing products. Another health bar brand invested heavily to correct its packaging after it was called out for being a direct copy of a rival’s.

And it doesn’t stop there. A local skincare brand, beloved by its loyal customers, chose to replicate the packaging of an international competitor down to the finest detail. Meanwhile, two local ice cream brands are currently locked in a public dispute over suspiciously similar packaging — both of which, ironically, are copies of a long-established global brand. The result? Public squabbles on social media, legal threats, and irreparable damage to their reputations. As the proverb goes, “A borrowed cloak does not keep one warm.”

WHILE IT’S EASY TO CRITICISE CLIENTS FOR REQUESTING THIS KIND OF IMITATION, THE REAL QUESTION IS WHY ARE AGENCIES AGREEING TO IT?

Often, clients aren’t aware of the risks they’re taking. They may see imitation as a safe, quick route to success, unaware of the legal, creative, and reputational pitfalls. This is where agencies must step up. It’s not enough to simply deliver what the client asks for — we must educate them. We need to show them that while copying may seem easier in the short term, it leads to long-term damage. Why not offer a fresh, authentic alternative instead?

Yes, creating something original requires more time, thought, and effort. But the rewards are far greater. When agencies take the time to explain the potential consequences of plagiarism, and propose a better, original solution, the effort rarely fails. Clients, after all, want what’s best for their business — and often, they just need to be shown the way. As the old adage reminds us, “The best time to plant a tree was 20 years ago. The second-best time is now.”

IN THE END, ORIGINALITY PAYS OFF. A THOUGHTFUL, WELL-DESIGNED BRAND ADDS VALUE FAR FASTER THAN IT ADDS COSTS. AND THOSE WHO INVEST IN BRANDING TODAY WILL BE THE ONES WHO REAP THE REWARDS TOMORROW.